Here we answer the most common questions we get about our Silent Disco service:

Because we have taken the time, been through the pain, tried all of the other models and these are the best. They simply sound great, they look absolutely stunning, they are robust, and they take AAA batteries – no having to faff around trying to charge them every day. 

Each headset is powered by two AAA batteries. We use good quality alkaline batteries – on a par with Duracell. These last for approximately 26 hours on full volume. (The headsets switch off when no audio is present.) We dispose of the batteries in a responsible manner for recycling.

Yes – rechargeable batteries will work, but depending on how many headsets you have and how often they are used, these may not be a viable option. Imagine trying to recharge 1000 batteries for 500 headsets . . . No Thanks!!

Headphones are delivered and collected by DPD courier. If your event as Friday, Saturday or Sunday the headphones would be delivered on the Thursday prior and collected on the Monday after, if your event is Tuesday – Thursday, your headphones would be delivered the day before and collected the day after. If your event is on Monday, headphones would be delivered on Friday prior and collected on Tuesday. You will receive a one-hour delivery window from DPD on the morning of delivery / collection. 

The actual setup of the equipment takes minutes. Once your devices are turned on, connected to the transmitter and volume turned up you are ready to roll! 

You will receive three transmitters, one for each channel. The transmitter has a mini-jack input and you can use pretty much any device as long as you have the correct cables for the output on your device (we supply both mini jack to mini jack and mini jack to RCA cables, which covers most device options). So – DJ consoles, Laptop computers, iPads, iPods, smart phones, MP3 players are all fine.

Please note, if you plan to use a newer Android or iPhone device that doesn’t have a headphone-jack output, you will also need to have the correct adaptor that plugs into the power socket and creates a headphone jack. These are easily available at Amazon, Argos etc

Each transmitter has a mini hack input. The other end of the cable will require whatever is compatible with your audio devices. In the case of a laptop for example this would be a 3.5mm jack, in the case of a DJ console this could be phono (RCA) plugs or even XLR connectors. There are many adapters available to facilitate this. Please note, if you are purchasing headphones we do not supply any cabling – however, if you are hiring the headphones we will supply both Mini Jack and RCA cables, which covers most options 

With all hire packages you will receive the number of hired headphones (obviously), along with: 4 transmitters (one as a spare), 4 Power supplies, 3 Mini Jack to RCA cables, 3 Mini-jack to Mini-Jack cables, spare AAA batteries, cable ties (to secure the boxes for collection) & setup guide (which will explain everything you need to know about the very simple setup).

Standard 12v 500Ma power supplies are used. We supply UK power supplies with the transmitter units, but alternatives e.g. European plugs are readily available from your local electrical store.

The system functions perfectly over a 200 metre range. The signal works indoors or for open air events and will happily pass through walls/ceilings etc.

The transmitter works on 863.5 – 864.5 MHz

This all depends on availability, if we have stock ready to go – we can in theory take on last minute bookings and have equipment to you the next day! But we would always recommend trying to book as far in advance as possible to guarantee availability. 

Branding looks fantastic and is available on purchase orders of 500 plus headsets. This is superb for promotion purposes/product launch etc. All you have to do is supply artwork and decide on your colour scheme. There is a six to eight week lead time for this service.

You are more than welcome to have the headphones branded for your hire, however, the branding service would be at an additional cost and can take up to 4 weeks – so you would need to have everything booked at least 1.5 months in advance of your event date.

If your question isn’t covered here, feel free to get in touch with us via the contact page or the LIVE CHAT feature on the bottom right corner of the website. Someone will get back to you asap!